At Designs by BASE, your privacy is important to us. When you visit our website, make a purchase, or use our services in any other way, we are dedicated to protecting the personal information you give us. This Privacy Policy describes your rights regarding your data as well as how we gather, utilize, and protect it. You accept the following terms by using our website.

  1. Information We Collect

We collect personal information to facilitate your shopping experience and enhance our services. Among the kinds of data we might gather are:

  • Personal Information: We may gather personal information such as your name, email address, shipping address, phone number, and payment details (including credit card or PayPal account information) when you place an order, subscribe to our newsletter, or get in touch with us.
  • Technical Information: When you use our website, we might automatically gather technical data, such as your IP address, browser type, device information, and browsing history, in order to enhance website operation. This aids in our comprehension of how users engage with our website.
  • Order History and Preferences: We keep track of your preferences and past purchases in order to tailor your shopping experience, provide you with pertinent products, and help you with any future customer support requirements.
  1. How We Use Your Information

Your personal information allows us to offer you a secure, efficient, and tailored shopping experience. We utilize your information for the following reasons:

  • Order Processing: We process, verify, and complete your orders using the information you provide, guaranteeing timely and precise delivery to the address you have provided.
  • Customer Communication: If you have any queries or concerns about the status of your order, we may get in touch with you by phone, email, or SMS. Additionally, if you have consented to receive these emails, we might send you promotions or updates.
  • Website Improvement: We can improve our product offers, optimize our user experience, and improve our website with the aid of your feedback and usage data.
  • Customer Support: We keep your information on file to respond to questions, perform refunds or exchanges, and handle other service-related requirements in order to deliver prompt customer care.
  1. Data Protection

We are committed to protecting your data and employ a range of security measures to safeguard your personal information:

  • Data Encryption: Secure socket layer (SSL) technology is used during transmission to encrypt sensitive data, including payment information, to prevent interception or unwanted access.
  • Access Restrictions: We limit authorized personnel’s access to your personal information, and we update our security procedures frequently to guard against new risks.
  • Security Limitations: No system can be completely safe, no matter how hard we try. We urge you to utilize secure devices and networks when visiting our website because, despite the steps we take, we cannot guarantee complete protection of your information.
  1. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, to provide our services, we might disclose the following information to reliable partners:

  • Service Providers: Your information might be disclosed to outside vendors who help us with order fulfillment, payment processing, and marketing communications. These suppliers are subject to confidentiality agreements and are only permitted to use your information when it’s required to carry out our services.
  • Legal Compliance: If mandated by law, regulation, or legal request (for example, in response to a subpoena or court order), or if necessary to safeguard the rights, property, and security of Designs by BASE and our users, we may divulge your personal information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new entity as part of the business transition, and they will be bound by this Privacy Policy unless otherwise notified.
  1. Your Rights

We believe in transparency and respect your right to control your personal information. To your data, you have the following rights:

  • Access Your Data: A copy of the personal data we have on file about you is available upon request.
  • Update Your Data: You have the right to ask for updates or corrections if you find any mistakes in your information.
  • Request Deletion: If your personal information is no longer required for the reasons it was gathered or processed, you have the right to request that it be deleted.
  • Opt-Out of Communications: By clicking the unsubscribe link in our emails or getting in touch with us directly, you can always opt out of receiving marketing messages.

Please contact us using the details listed on our website if you would like to exercise any of these rights. To preserve your privacy, we might need identity verification before processing some requests.

  1. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards:

  • Notification of Changes: Significant changes to our policy will be communicated via our website or email notification. This page will receive minor adjustments, and the policy’s top will display the revised date.
  • Your Responsibility: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. You agree to the amended terms if you continue to use our website after the policy has been modified.

Contact Us
Please email us at (828)409-5994 with any queries or concerns regarding our privacy statement or our data practices. We value your confidence in us and are dedicated to making sure your personal data is treated sensibly and with dignity.